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The Perfect Pillow - Shop Now

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March 19, 2018 at 10:22 pm
Excellent service and a very good price…

Excellent service and a very good price – far cheaper than high street prices for same product.

March 17, 2018 at 9:28 am
Superb value

Superb value! Quality mattress and super quickly delivery – regular updates and tracking of the item

March 16, 2018 at 2:00 pm

Unfortunately, when I placed my order on-line, I did not receive any confirmation/email and when I contacted them on their on-line chat to ask if all was ok I was told the item was not in stock after all and might be 2-3 wks at which point I told them I wanted to cancel the order. I was then telephoned and in all given three guestimates of when it could arrive so I repeated that I wished to cancel the order as I had no confidence in the Sleep Shop to deliver the goods. I told them this repeatedly but nobody rang me or answered my emails, I was told a manager would call me but I heard nothing. I accept that this was evidently due problems with miscommunication and technology as when the CEO/Director of The Sleep Shop found out about my problems he contacted me straight away and apologised, made sure my refund had been processed and really spent time to put things right. Based on this I would not hesitate to recommend this company, they really do seem to be a good old fashioned family firm with decent values after all; thank you Mark Graves for putting things right.

Julie Marona
March 16, 2018 at 11:56 am
Great communications.

Great comminications. Excellent service. Product as described

Eve Ainsworth
March 15, 2018 at 8:17 am
Very Helpful Customer Services

Very helpful customer services, item delivered on stated date given, helpful delivery company.

Kev Miller
March 14, 2018 at 9:11 pm
Satisfied Customer

I was very impressed with the pre sales knowledge of the operatives in this company, from the outset nothing seemed to be too much trouble to them, when making enquiries there was no sales pressure and all my enquiries were dealt with swiftly and professionally.

Once I had decided on the product the ordering was simple and the website intuitive.

The order was placed and delivery date agreed. Two days before delivery I had to rearrange as I had another work related appointment and again I contacted the company, they were helpful beyond my expectation and arranged delivery the next day.

The communication with the delivery guys was great they even rang me on the morning of delivery and arrived punctually, they were accommodating, polite and very swift.

I am absolutely delighted with my new matteress and I would have no hesitation in recommending this company to anyone and in deed have done so.

Thank you – very satisfied customer

Brian Glover

Welcome to the Sleep Shop

We are leading stockists of the very best brands of mattresses and beds including , SilentnightRest Assured, Sealy, Sleepeezeeand more!

Browse through our huge range of beds and mattresses with free shipping on all mattress orders over 300!

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