We believe that customer privacy and security are key in providing a modern reassuring online environment and that both are equally necessary in transferring our superb standard of customer service to the next generation of online customer

Privacy

Purchasing products over the Internet
requires you to provide us with personal
data. Here at The Sleep Shop we are
committed to protecting your details
and all information requested from you
will be treated in concordance with the
Data Protection Act 1998. 

We will also ensure that no details or
privileged information will be passed on to secondary companies without your consent. We do not sell or trade customer details so you will receive no ‘Junk’ mail from other companies.

The type of information we will collect from you includes

• Your Name
• Your Address
• Your Phone Number
• Your E-mail Address
• Credit or Debit Card Details.

This information is required to ensure that we can quickly and efficiently provide you with the most appropriate product for your needs. Any information that we collect will only be used to process and fulfil your orders and to monitor and improve our customer services and our web site.

If we make any changes to this policy the details will be posted here.

Security

We understand that many customers have concerns or doubts about supplying private information and bank or credit card details over the Internet. To ensure your safety we have access to the latest technology and software to ensure that our online purchasing environment is as protected and secure as possible.

We are proud and confident in our online system however should you still have concerns we are happy to process your order via fax or telephone. To make use of these alternatives please contact us by calling 0800 614 172 or using the details found on our Contact Us page. We also offer you the opportunity to visit us in person to make any orders or payments. Please see our About Us page for details.